Tuesday, September 29, 2009

Thank you!

Betty, Jim, Ruby and Velma say "Thanks for the great pool party. We had a great time and see you next year!"

Monday, September 21, 2009

thank you

Dear Sirs,

My brother and I come out the first weekend of football season each year to Vegas to wager on football.

This year we decided to stay at the Riviera, I have stayed at many Hotels on the strip from the Bellagio on the high end to Circus Circus .

After our stay we feel that the Riviera is the best value for our money. Your rooms were very clean and the people that worked at the Riviera were very friendly.

I do not want you to think I am happy because I won a lot of money because I did not. that's Vegas, I just wanted to thank you for what I feel was a good value. We eat at Kristophers the food was excellent the service was good and our waiter did a great job, everyone I met on your staff were very friendly including the lady who takes the money at the buffet,and we enjoyed Leroys and the shows.

Thanks for a fun time and we will see you next year!

Best Regards

Tim
St Louis Mo.

Recent Stay

Hello,

My name is John, and my wife and I just returned from a week's stay in your hotel. I wanted to take this opportunity to tell you all what a wonderful time we had. At first I was a little hesitant to book my stay there because of all the bad comments posted on the net. I'm glad I didn't listen to them. From the moment we checked in till the time we left, it was an absolute wonderful experience.

All of the staff we interacted with were courteous and friendly - from the housekeepers to the casino personnel to the coctail waitresses - everyone had a smile. We visited several other casinos while there, but ended up doing the bulk of our gaming at the Riviera just because of the staff. Special thank you to Bruce the blackjack dealer who was more than patient with us while we learned the new hybrid dealer/computer blackjack game. We really enjoyed this game even though it was new and you are probably still testing it out. It was very nice not to have to worry with constantly keeping an eye on your chips while you bet, plus it lets the player be more in control of the pace of the game. I hope you keep this system. Also kudos to the pit boss of that area (didn't catch his name but think it was Paul).

We stayed in the Monaco tower and were very happy with our room. It was obviously recently remodeled, and always well-kept. I have a bad back and usually can't sleep through the night on most hotel beds - but slept like a baby while there. Very comfortable mattresses.

All in all it was one of our most pleasant trips to Vegas, and you can bet we will return to stay at the Riviera again. Thanks again to all who made our stay so enjoyable!

- John & Eli

Ladson, SC

Tuesday, March 24, 2009

Just wanted to let the Riviera staff and hotel know that this was my second trip to the Riviera and I was very pleased for the second straight year. I come to vegas every year for March Maddness on the third week of March on wedenesday, and this was by far the best trip I have been on. The hotel staff was very friendly and the room was very claen and and updated, I stayed in the Monaco tower for the second straight year and would recomend to any of my friends or family. Again, just a thank you and will be looking foward to next year.
Steve

Thursday, February 5, 2009

Wanted to send a quick email to all of the staff of the Riviera to say thanks for a great week in Vegas.

Our names are Kristie and Huey, and we stayed in room 6002 from 1/30/09-2/5/09.

This is the first time in vegas that we have had that much fun.

Firstly, my husband Huey gambles quite a bit of money in the pit at the tables etc….He was treated with class A service from everyone, especially Mr Lioce I believe his name was.

The comps were great, the food, dealers, waiters, housekeeping, and overall stay was way above expectations.

Thanks for keeping it like the old days. You made us feel at home. (even though we lost money) -)

Thanks again.

Huey and Kristie
Springfield Missouri

Wednesday, January 14, 2009

A pleasant experience!

My husband and I were just visitors to The Riviera during the CES trade show weekend.

Even though we are fortunate enough to be able to afford any and every hotel/casino on the strip,
we chose The Riviera for its proximity to the convention center. And we won’t fail to mention that
the price was more than fair! We are frequent visitors to Las Vegas, sometimes visiting more than
4 times a year, and have stayed at all of the high end, high profile properties. I just wanted your
management and staff to know what a pleasant stay we had at the Riviera. We had everything
we needed and better service than we’ve experienced in a long time.

With many, many people experiencing tough times due to the economy, your employees show
only positive and enthusiastic attitudes in their job positions. We were met with smiles and pleasant
greetings everywhere we went in the hotel and casino. It was wonderful. And quite different from
what we experience in other places in Las Vegas.

Our breakfast trip to the buffet on Saturday the 10th of January was better than expected due to the
cheery outlook and warm reception we received from one of the table attendants/bus persons by
the name of “Mitch”. He is an older gentleman with one of the best dispositions we’ve ever encountered.
Asking us how we were and what else he could get for us went above and beyond what we expected as
he was so busy cleaning up after the “rush” of earlier diners. We exchanged pleasantries that made us feel
appreciated and respected as patrons of The Riviera. It is our hope that our comments will be shared with Mitch
by management, since we believe that this individual is a valuable asset to your team of employees. There aren’t
many people like Mitch today…anywhere. To us, he is a 5 star individual. And we will be back to visit The Riviera
due to his kindness to all who do chose your hotel/casino.

Thanks again, and please share our thoughts with Mitch. He made our weekend!
Our Best,
Valerie & Alexander
Mammoth Lakes, CA

Friday, January 2, 2009

We wanted to tell you how much we enjoyed our recent stay with you. We
have stayed at your hotel several times in the past and have always been
pleased with our accommodations. The newly renovated rooms were
terrific. The staff was friendly as usual and we had a great time.
So many times people are quick to write when they have a complaint. We
just thought we should let you know what a great job you are doing.
We hope we can enjoy your hospitality some time in the future.
Thanks again.
Doug and Sandy
Isanti, MN